MSP Certification and Training | Managing Successful Programmes Course MSP Certification and Training | Managing Successful Programmes Course

Managing Successful Programmes

MSP Training

MSP (Managing Successful Programmes) is a methodology that comprises processes and a set of principles for use when managing a programme. A programme is made up of a specific set of projects identified by an organisation that together will deliver some defined objective, set of objectives for the organisation. The objectives of the programme are typically at a strategic level so that the organisation can achieve benefits & improvements in its business operation. It provides delivery and management of network-based services, equipment to enterprises and applications, residences, other service providers.

Benefits of MSP

  • Creates a vision & blueprint for transformational change
  • Designs the programmes to deliver the blueprint
  • Identifies the right outcomes & benefits and plans for their delivery
  • Delivers on time, desired quality and  to budget
  • Breaks down initiatives into clearly defined projects & offers a framework for handling them
  • Defines lines of communication and responsibilities
  • Involves stakeholders
  • Manages risk and ensures the programme responds to change
  • Audits and maintains quality
  • How it works

MSP creates a structured framework that acknowledges that every programme is unique but at the same time must be universally applicable, delivering quality outcomes and lasting benefits. By creating a framework that encourages organizations to focus on outcomes, mitigate risks and anticipate issues in advance, MSP is proven to work even for the most challenging, multiple programme.

Innovative Technology Solutions offers MSP Training in 9 different locations in India – Bangalore, Chennai, Delhi, Gurgaon, Hyderabad, Kolkata, Mumbai, Noida & Pune.

Intended Audience

Members of a programme office, business change team members, project delivery team members, anyone who needs to understand the terminology and concepts underpinning MSP and those wishing to pursue higher level qualifications
(E.g. programme managers, business change managers (BCMs) and senior responsible owners (SROs).


There is no prerequisite for this course.


MSP offers best-practice guidance to all organizations – large or small, public or private sector – to help them achieve successful outcomes from transformational change. This course has been developed to help organizations achieve excellence by improving practices, offering better services & preparing more effectively for the future.

Course Outline

    This three-day course covers the MSP Foundation syllabus, including the following topics:
  1. MSP® Introduction and Overview
  2. What is a programme? What is programme management? Terminology? Structure of MSP®
  3. MSP® Framework and Concepts
  4. Principles, governance themes, transformational flow, management strategies and plans.
  5. Vision
  6. What is a ‘vision’? What makes a good Vision Statement?Identifying a Programme; Programme Mandate. Linking to Policy and Strategy. Preparing a Programme Brief. Planning to Define the Programme.
  7. Blueprint Design and Delivery
  8. What is a Blueprint, and what does it contain? Developing a Blueprint from the Vision Statement.
  9. Defining a Programme
  10. Creating a Programme Definition Document (including the Project Dossier, the Programme Plan and the Programme Business Case).
  11. Planning and Control
  12. What is a Programme Plan and how is it developed? The Project Dossier. Resourcing and scheduling.
  13. Benefits Realisation Management
  14. The key driver for the programme. How benefits realisation links to achieving strategic objectives. Outcome relationship models and Benefit Maps. Planning for benefits realisation.
  15. Organisation and the Programme Office
  16. Organisation and leadership. Organisational structure, the key roles and their responsibilities; What is a Programme Office and what service does it provide.
  17. The Business Case
  18. Developing, managing and reviewing the programme’s Business Case.
  19. Leadership and Stakeholder Engagement
  20. Leadership as opposed to management. How ‘leaders’ actively engage stakeholders. Analysing and engaging with stakeholders. Stakeholder maps and matrices.
  21. Managing the Tranches
  22. - Implementing governance arrangements. Establishing tranches. Managing risks and issues.
  23. Delivering the Capability and Realising the Benefits
  24. Co-ordinating and managing projects on the Project Dossier. Starting and closing projects. Maintaining alignment with the programme; Ensuring that project outputs are fit for purpose and can be integrated into operations, so that benefits can be realised. Pre-transition, transition and post-transition activities.
  25. Quality Management
  26. Critical Success Factors. The scope of programme quality management. Quality processes. Configuration Management. Quality Management Strategy and Plan. Information Management Strategy and Plan.
  27. Risk Management and Issue Resolution
  28. Principles, approach and strategy for managing risks and resolving issues; Managing and controlling changes in programmes.
  29. Closing a Programme
  30. Formal confirmation of completion. Finalising programme information. Confirming closure.
  31. Practical Work
  32. A specially written scenario runs throughout the course from start to finish. A comprehensive set of tasks help provide a practical application. There are also sample exam questions for delegates to practice before sitting the Foundation exam.


There is an exam for this which includes:

  • 75 questions per paper with 1 mark available per question
  • 5 questions to be trial and not counted in scores
  • 35 marks required to pass (out of 70 available) - 50%
  • 60 minutes duration
  • Closed book.