Certified Scrum Master Training Gurgaon | CSM Certification Course Certified Scrum Master Training Gurgaon | CSM Certification Course

Certified Scrum Master

Certified ScrumMaster

The Certified ScrumMaster® (CSM) Course is an entry level certification course intended for anyone who wishes to learn about the Scrum framework so that they may be informed as their organization moves through an Agile transformation; especially, with Scrum practices.

The CSM Course serves several specific purposes:
  • Provide a general overview of the history, values and principles of Agile Product Development
  • Build foundational level knowledge of the Scrum framework
  • Raise capabilities of ScrumMasters by giving them an introduction to critical skills, tips, techniques, etc. upon which they can build
  • Model the behaviors and practices of Scrum while learning about Scrum
  • Briefly introducing and raising awareness of more advanced topics which are outside the scope of the CSM course; e.g. scaling, distributed teams, tools, engineering practices, etc.

Intended Audience

The CSM Course provides knowledge that critical to successful Agile adoption. Consequently, the following list of people should definitely plan on attending so that they may support Agile transformation in your organization (not an all-inclusive list):

  • ScrumMasters
  • Product Owners
  • Software Developers
  • Business Analysts
  • Quality Assurance Analysts / Testers
  • Architects
  • Project Managers
  • Software Development Managers
  • Business Systems Analysts
  • Program Managers
  • Product Managers
  • PMO Members
  • Directors of Product Development
  • Directors of Information Technology
  • DevOps
  • IT Infrastructure
  • Consultants


The class closely follows the Content Outline and Learning Objectives for the Certified ScrumMaster® as defined by the Scrum Alliance. Additional material and information is provided including anecdotes which are relevant to the topics being discussed throughout. The class is VERY interactive, collaborative, and "meta" in nature; that is, we model Scrum as we learn about Scrum.

Course Outline

  1. Introduction to Scrum Principle
    • Empirical Process Control
    • Self Organization
    • Collaboration
    • Value based prioritization
    • Time boxing Iterative
    • Development Scrum vs. Traditional Project management
  2. Organization
    • Scrum Project roles
    • Product owner
    • Scrum Master
    • Scrum Team Scrum in Projects,
    • Programs and Portfolio
    • Summary of Responsibilities
    • Popular HR theories and their relevance to Scrum
  3. Business Justification
    • Value driven delivery
    • Importance of business justification
    • Business Justification techniques
    • Continuous Value justification
    • Confirm benefits Realization
  4. Quality
    • Quality and defined
    • Acceptance Criteria and prioritize product backlog
    • Quality Management in Scrum
  5. Change
    • Unapproved and Approved change Requests
    • Change in Scrum
    • Integrating Change
    • Change in Portfolios and programs
  6. Risk
    • What is Risk
    • Diff between Risks and Issues
    • Risk management Procedure
    • Minimizing Risks through Scrum
    • Risks in Portfolio and Programs
  7. Initiate
    • Create project vision
    • Identify Scrum Master and stakeholders
    • From Scrum team
    • Develop Epics
    • Create Prioritized product backlog
    • Conduct release Planning
    • Place Data flow Diagram
  8. Plan and Estimate
    • Approve Estimate and Commit user stories
    • Create Tasks
    • Estimate Tasks
    • Create Sprint backlog
    • Phase Data flow Diagram
  9. Implement
    • Create deliverables
    • Conduct Daily Standup
    • Groom Prioritized Product Backlog
  10. Review and Retrospect
    • Convene Scrum of Scrums
    • Demonstrate and Validate Sprint
    • Retrospect Sprint
  11. Release
    • Ship deliverables
    • Retrospect Project
    • Phase Data Flow Diagram
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